Preparing for 2027: What the Latest Research Tells Us – Webinar

Date: 11th November 2026 | 14:00 GMTLocation: VirtualRegister Now!Call Centre Helper’s latest research paints an interesting picture of an industry heading into 2027. AI adoption continues to accelerate, with chatbot usage passing 50% for the first time. But as technology becomes more established, attention is shifting from what AI can do to how organisations are actually making it work.Meanwhile, routine contacts are increasingly being handled through automation and self-service, leaving