Frost – Bus has huge career potential

Metroline London chief executive Katie Frost reflected on her career on the Intuitive Insights podcast, including her recent switch from rail to bus
Katie FrostMetroline London chief executive Katie Frost says moving into the bus industry after 20 years in rail has changed her understanding of customer service and challenged her assumptions about the opportunities offered by the sector.
Frost, who joined Metroline three months ago after a career with Network Rail, said she regarded the move as a