The AutoQM Knowledge Problem You Need to Solve in 2027 – Webinar
16-09-2026 16:59 via callcentrehelper.com

The AutoQM Knowledge Problem You Need to Solve in 2027 – Webinar

Date: 10 December 2026 | 2:00 PM GMTLocation: VirtualRegister NowAI can only score as well as the parameters you give it. This session is about the part of AutoQM that doesn’t get discussed but can certainly influence how well it works: knowledge management.Often overlooked, vitally underestimated: your SOPs, policies and product context can all feed the same system that scores your conversations.In the final session of the year, evaluagent’s Product Enablement Manager Chris Mounce s
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