CallMiner Named Strong Performer in Forrester Wave

CallMiner has been named a Strong Performer in The Forrester Wave: Customer Feedback Management And Analytics Solutions, Q3 2026.The company received the highest possible scores across eight criteria: Vision, AI, Topic Modeling, Natural Language Understanding, Conversation Intelligence for CX, Analytics, Specialization, and Data Masking.The report states: “CallMiner’s AI-native vision is one of the most forward-looking in the market, combining conversational intelligence, real-time a