When Clients Refuse to Pay After the Work’s Been Done

The candidate has started. The invoice has gone out. Then the client stops replying.
In our latest Recruitment Smarts Live conversation, Barry Cullen of recLAW explained why unpaid recruitment fees are often harder to resolve than they first appear, and what agencies can do to protect their position before a dispute begins.
Sometimes a client challenges whether the agency made the introduction or whether a fee was agreed. In other cases, they work happily with the recruiter throughout the hiring