SmartCX

SmartCX is the voice of customer platform that helps CX teams turn feedback data into CX intelligence the whole business can act on.Our platform collects and unifies all your unstructured feedback (surveys, reviews, support tickets, social) into a single voice of the customer. It enriches every response with context (customer ID, channel, location), classifies it into topics and scores its sentiment.Then makes it available for analysis, measurement, and workflows in our web app or your existing