EU competition decision hands SAP customers more leverage in contract talks
Enterprise customers should use SAP's commitments to the European Commission to reconsider complex ERP migration timelines and gain leverage in negotiations with the German software giant, according to Gartner. Last week, the European Commission ended an investigation into possible anticompetitive practices after SAP agreed to abolish reinstatement fees and reduce back-maintenance fees, among other concessions. The case stems from September last year, when the executive branch of the EU launched