ZTE's AI new calling builds an open and intelligent telecom ecosystem, transforming from basic voice call to an AI-powered service hub

ZTE showcased at MWC Shanghai 2026 its groundbreaking AI New Calling solution, together with China Mobile Research Institute (CMCC). Based on the concept of "Calling as a Service", this innovation uses open interfaces to deeply integrate traditional voice calls with artificial intelligence (AI), establishing a dual-engine system powered by "Calling + AI Agents" and "Calling + AI Capabilities". Through an intelligent service portal, it expands the scope of communication applications and converts