Hospitality bosses failing to acknowledge employee feedback

The research found 100% of bosses in the UK hospitality sector claim to act on employee feedback but only 67% of employees agree. Also the research showed a growing sense of disconnection from people under the age of 24 with half believing their feedback does not lead to action.
Mark Williams, senior vice president product at People First, said: “Trouble is brewing because although employers say they put feedback into action, it doesn’t ring true with workforces.
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