MTA to launch campaign educating riders on OMNY use, amid continued fare cap complaints

The MTA will soon launch a public information campaign aimed at informing riders on how best to employ the relatively new OMNY tap-and-pay system, in response to some straphanger complaints specifically surrounding its fare-capping feature, a top agency official said on Tuesday.MTA Chair and CEO Janno Lieber, during a Sept. 22 Citizens Budget Commission breakfast event in Manhattan, said the agency is gearing up to inform riders on the optimal ways to use OMNY. He said the information will be di