Mamdani admin stops automatically sending cops to 311 homeless encampment complaints

The Mamdani administration stopped automatically sending police officers to investigate 311 complaints about homeless encampments this week, shifting the initial response to homeless outreach workers.The change took effect Sept. 22, according to both the Department of Social Services (DSS) and the NYPD.“[A]ll homeless encampment service requests from 311 will be routed directly to [the Department of Homeless Services, DHS] rather than NYPD,” a DSS spokesperson said. “As a resul