Why I stayed with the same mediocre big bank for 10-plus years

When you work in an industry like personal finance, it can be embarrassing to admit that you went against the best practices that you preach. But I’ll keep it real and confess that I stuck with a mediocre bank for years without seeking out something better. I was a customer at what I’ll refer to as Big Bank. (Yes, you’ve heard of its real name.)
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