No, People Don’t Want More AI In Their Life

Many companies silently assume that everybody wants more AI in their lives. That people are craving new AI features, new AI products, new AI workflows — that would all magically replace all existing outdated practices and broken ways of working.
But in reality, it seems like people don’t want more AI at all — at least not in the way most AI leaders envision it. Unsurprisingly, many AI features have low adoption and retention — at a very high cost of delivery, and a high r