02-02-2026 16:28 via cmswire.com

What Customer Data Integration Really Means — and Why It’s Not Just Aggregation

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.
Continue reading...
Read more »

Project Management news



Why AI Exposed Marketing’s Biggest Structural Weakness
Composable CX Intelligence Starts With a Blueprint, Not a Platform
ai12z Launches 'Vibe Coding' for No-Code AI Assistants
Decagon Triples Valuation to $4.5B With $250M Series D
4 B2B Customer Experience Models Built for Revenue and Retention
6 Ways AI Turns Contact Centers Into Intelligence Hubs
Listening Is the New Customer Data Strategy
Coveo Posts Record Bookings in Q3 FY 2026
Starbucks Comeback Shows What Happens When Customer Experience Leads Again
Leadership Is the Hidden Variable in CX Performance
Generative AI Is Moving Faster Than Customer Data Privacy Readiness
What Is Prompt-Driven Analytics? A Practical Guide for CX Leaders
Figma Integrates Anthropic’s Claude to Generate Diagrams Inside FigJam
Drupal CMS 2.0 Adds Visual Builder for Marketers
Desktop versie