CX Observability now available for Genesys Cloud Agentic Virtual Agent (AVA)

LAS VEGAS, Sept. 2, 2026 /PRNewswire/ -- Operata, a leading CX Observability platform, has extended its CX Observability to Agentic Virtual Agent (AVA), part of Genesys Cloud™ from Genesys®, a global cloud leader in AI-Powered Experience Orchestration. Interactions handled by AVA are now...