Parloa says it is partnering with Zalando on AI customer conversations
22-09-2026 18:13 via thenextweb.com

Parloa says it is partnering with Zalando on AI customer conversations

Parloa co-founder and chief executive Malte Kosub said Zalando will use the Berlin company’s AI for customer conversations across Europe, though neither company has published an announcement and Zalando has not commented. Article 50 of the AI Act, applicable since 2 August, puts the duty to disclose that a user is talking to an AI […]
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