Apple is reportedly testing AI-powered tools for Genius Bar appointments

Macworld
According to Mark Gurman’s latest Power On newsletter for Bloomberg, Apple is testing a new AI system for Genius Bar appointments.But don’t worry, it’s not any of the things you would immediately worry about when reading those words. Apple reportedly won’t be using AI to prioritize appointments, or decide which repairs are under warranty, or even decide what repairs to do.Instead, Apple’s using AI to do exactly what it’s good for: transcription and te