I manage 10+ agents at Cisco. It doesn't mean longer hours, but the work can feel more intense.

Sergio Freitas said he manages 10 to 20 agents daily, which manage their own agents.Khanchit Khirisutchalual/Getty ImagesSergio Freitas is a senior director of engineering at Cisco and oversees 10 to 20 agents daily.Now that agents are writing more code, it requires more review, Freitas said.While he's not putting in more hours, he said the work is faster-paced and can feel more intense.This as-told-to essay is based on a conversation with Sergio Freitas, senior director of engineering at Cisco,