Three fifths of retail tasks could be assisted by AI, new study shows

Almost three-fifths of retail tasks could be automated or augmented by AI by 2035, according to new research.
The study, titled ‘Retail Workforce Reimagined’, was carried out by research agency Retail Economics and law firm Eversheds Sutherland.
Published today (10 December), the data showed that leadership will see the slowest integration of the technology, with just one-third of tasks suitable for AI over the next ten years.
AI is expected to be integrated across the retail sector,