29-01-2026 09:29 via retailgazette.co.uk

Four key trends for shopper returns in 2026

As retailers complete the final wave of post-peak returns, Alexandra Romantseva from ReBound and Advanced Supply Chain by Reconomy, looks at how reverse logistics will evolve in 2026.
The beginning of the year always brings returns into sharp focus. Golden Quarter sales data is being finalised, providing retailers with a clearer view of peak trading and operational practices. This often proves a springboard for closer scrutiny of returns polices and processes, and it’s at this point when w
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