We still don’t know how people are really using AI
18-08-2026 12:06 via technologyreview.com

We still don’t know how people are really using AI

AI companies like Anthropic and OpenAI regularly publish reports on how people are using products like Claude and ChatGPT, but they only release the data they want us to see, AI researchers say. “There is no independent source to corroborate it,” says Anka Reuel, a Computer Science PhD candidate at the Stanford Trustworthy AI Research (STAIR) Lab. Reuel is co-lead of a new research project, called the AI Observatory, that aims to fill in the gap. It’s a public platfo
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