How HMRC and insurance firms make bereavement even harder | Letters

Dr Susan Treagus spotted an error that could have cost her dearly, plus a letter on how to satisfy car insurance algorithmsWhile any increase in insurance premiums after being widowed is unwelcome (‘Bereavement penalty’: people who lost partners hit by insurance premium rises, 15 November), it is small compared with my experience with HMRC. When my husband died in March this year, I notified HMRC and other bodies via Tell Us Once.I received two letters in April, three days apart