Case study: What I learned from leading a team through administration

In 2013 I joined my mum’s health and social care business. My role was within finance and HR. When my brother and I signed a management buyout, we became joint shareholders at the exact time the world closed down.The COVID-19 pandemic had arrived.We led our team through two older adult care homes in the Highlands. We kept COVID out for a considerable amount of time, while the rules around us changed weekly.It was nothing short of relentless, yet we held our KPIs and we believed we had made