98% of U.K. Frontline Workers Face Customer Incivility: Axonify Survey Reveals Urgent Need for Enhanced Training

Stuart Gentle Publisher at Onrec02 Apr 2025|Statistics98% of U.K. Frontline Workers Face Customer Incivility: Axonify Survey Reveals Urgent Need for Enhanced TrainingAxonify’s frontline worker survey highlights training gaps as rising customer incivility threatens worker safety, performance and morale.Axonify's recent report, Polling the frontline: Dealing with difficult customers, highlights a pressing issue: only 2% of frontline workers have not encountered customer incivility