Leading from the front

Matt Chapman, CEO at SBFM explains why the soft services supplier is keen to share its blueprint for better communications with front-line workers
Last year, a report commissioned by Legal and General into ‘hidden workers’, in particular cleaners and security staff, revealed disparities in their health and wellbeing compared to white collar staff. It was a similar story in an international survey of cleaners, commissioned by UNI Global Union, which found that working unsocial hours h