From transactional to strategic: inspiring innovation and investment

By Adam Atkins Group CEO and Co-Founder of Coat Facilities Group
Procurement of Facilities Management can often feel like a tick box exercise: is the tender affordable, does it encompass all the services needed, and will the provider achieve a raft of KPIs? If yes, then the company signs a contract, and then repeats the whole process a couple of years down the line.
But what if things were different? A shift in focus towards longer-term, stronger partnerships where the provider can truly feed in