Front-of-house could be your most underused tool for recruitment and retention, making the office a destination, not just an obligation says Cheryl-Anne Cooper, Chief Daymaker at On Verve
As businesses grapple with bringing their employees into the workplace, they need to create a sense of community and belonging that reflects organisational culture, something remote work just can’t offer. Front-of-house (FOH) teams may be the most underused resource for turning the office into a distincti