Planning Pitfalls: How to Avoid the Worst WFM Mistakes – Webinar
28-08-2026 17:34 via callcentrehelper.com

Planning Pitfalls: How to Avoid the Worst WFM Mistakes – Webinar

Date: 15th Sept 2026 | 14:00 BSTLocation: VirtualRegister Now!Workforce plans break down when absences spike, or demand and SLAs shift without warning. That’s expected in WFM. What matters is what you do next.Peopleware’s latest three-part webinar series, led by Ben Heslop, Director of Resource Planning at ResQ and author of Smooth Planning: The Survival Guide for Workforce Planners, explores how to adapt when plans change.Join the series as Ben shares practical, real-world advice dr
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