Emergency expert pushes messaging rethink after Hong Kong fire tragedy

For decades, the message for people caught in emergencies like fires remained the same - stay calm, don't panic, wait for instructions. According to a leading crowd-safety researcher, this sensible-sounding mantra is entirely wrong and, in some disasters, has likely cost lives. Speaking to RNZ's Sunday Morning, University of Melbourne associate professor Milad Haghani said disasters from London to Hong Kong showed a recurring pattern - authorities downplay danger, people hesitate and precious mi