A 999 caller said they couldn’t get to A&E. I was stunned when I arrived in the ambulance

Patients can sometimes treat paramedics as a taxi service (Picture: ANDY RAIN/EPA-EFE/REX/Shutterstock)As a paramedic for nine years, you might expect me to be up in arms that more and more people are being forced to make their own way to A&E. But my instant reaction to the news was: ‘good’. Over 500,000 people in England are estimated to have found alternate routes to A&E last year rather than waiting for an ambulance. Of course, that paint