China Mobile Jiangsu and ZTE unveil intelligent complaint analysis agent to reshape core network O&M

ZTE has joined forces with China Mobile Jiangsu under the guidance of China Mobile's Network Division to pioneer the implementation of core network complaint agent capabilities, marking a significant step forward in accelerating intelligent network operations and maintenance (O&M) transformation. Both parties innovatively introduce the multi-modal signaling model and agent technology to reconstruct the complaint handling process, implement automatic signaling analysis, and efficiently locate