AI therapists can’t replace the human touch | letter

Dr Roman Raczka says digital therapy creates an illusion of connection rather than meaningful interactionArtificial intelligence offers many benefits to society, but it should not replace the human support that is essential to mental health care (‘It cannot provide nuance’: UK experts warn AI therapy chatbots are not safe, 7 May). Instead, tools such as chatbots should be used to complement existing services that reduce loneliness and help those who require mental health&nb