Seven words that quietly damage credibility, by Ruth Oji

I was reviewing a colleague’s presentation draft when I noticed something curious. She had written, “I just think we should maybe consider this approach,” in a slide note, which she planned to say aloud. This was a senior consultant with fifteen years of experience, presenting a recommendation she had spent weeks developing. Yet her language suggested she was tentatively floating an idea she had not quite thought through. When I mentioned it, she looked surprised. She had not