We’ve all had to deal with rude people-- either at work, amid traffic, on social media, or even in our own families. Sometimes it can be just about passing comments, other times it's nagging that might get on our nerves. While it’s tempting to snap back or shut down, that usually just feeds into the negativity. But there can be some calm yet smart ways to respond to such people, instead of reacting to them. We might not be able to control how others act, but we can control how we res