Brantford Police warn residents about phone upgrade scam

The Brantford Police Service is warning residents about a scam involving fraudsters posing as cellphone providers. Police say victims are offered a phone upgrade and later provided with false return instructions, shipping labels, or QR codes. The new device is then redirected to the fraudster, while the victim remains responsible for the phone and related costs. Tips to protect yourself: Do not order or return a device based on instructions from an unsolicited caller, text, or email. Verify all