Tips From The Call Centre – April 2025

Nancy Coghill is a CARP Ambassador and part of the team at our Call Centre. In her regular columns, she offers advice on how best to work with CARP.
 
Having a CARP membership does not mean that you automatically have an online account. And just because you are receiving emails from us, also does not mean you have an online account. Not everyone wants one. So you must take action to set up an online account.
 
Simple steps to set-up an online account:
 You must have an email on fi