‘A parasitical business model’: how ticket resellers squeeze out loyal supporters

‘Season-ticket holders have outlived their usefulness,’ is one view but resold tickets can get into the wrong handsAt first glance it was not obvious why Manchester City fans were so upset about the announcement at the end of last month that the club had signed a multi-year agreement with Viagogo. After all, the difference between their previous tally of eight ticket resale partners and nine is pretty marginal and, besides, it was stipulated that tickets would not be taken from ordin