User Outcry As Slack Scrapes Customer Data For AI Model Training
New submitter txyoji shares a report: Enterprise workplace collaboration platform Slack has sparked a privacy backlash with the revelation that it has been scraping customer data, including messages and files, to develop new AI and ML models. By default, and without requiring users to opt-in, Slack said its systems have been analyzing customer data and usage information (including messages, content and files) to build AI/ML models to improve the software.
The company insists it has technical con