25-04-2024 06:00 via ft.com

AI could kill call centres, says Tata Consultancy Services head

Chatbots will soon take over much of the work of human agents, forecasts chief of Indian IT group
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Economy news



China warns South Korea against politicising trade before Japan talks
Will Eurozone inflation derail the ECB’s rate cut plans?
Shipping rates spike as businesses expect more Red Sea attacks
G7 finance chiefs back plan to leverage frozen Russian assets to fund Ukraine
What went wrong with capitalism
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Slower Japanese inflation gives BoJ breathing room
UK household energy price cap to fall 7%
FirstFT: Business bosses hope for ‘decisive outcome’ in UK election
Yellen says many Americans still struggling with inflation
Janet Yellen says many Americans still struggling with inflation
EU capitals demand crackdown on €14bn food pricing ploy
UK consumer confidence hits two-year high in May
FirstFT: Emmanuel Macron tries to ease riot-hit New Caledonia
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